User feedback is essential for any product organization. Therefore, having a low-friction way for users to share their feedback is important - otherwise, they won't bother. Putting together a user feedback form with Reform is only a few clicks. You can start from a template and tweak it to add your own touch and feel.
Once feedback starts pouring in, reviewing and managing it is easy from the Reform dashboard. Having a structured place for your user feedback is much better than emails scattered in your inbox.